Privacy Policy

 

Effective Date: 30/04/2025

Scarcity Properties Limited (“Scarcity Properties”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

If you do not agree with the terms of this policy, please do not access or use our services.


1. Who We Are

Scarcity Properties Limited is a private real estate company offering brokerage and property management services. Our registered office is located at lame Dwaahe Street, Adenta, and we operate primarily within Ghana.


2. Information We Collect

We may collect and process the following categories of personal data:

2.1 Personal Identification Information
  • Full name

  • Email address

  • Phone number

  • Residential/Business address

  • Government-issued ID (e.g., National ID, Passport, Driver’s License)

2.2 Property-Related Information
  • Property ownership details

  • Property preferences (for buyers/tenants)

  • Listing details (for sellers/landlords)

2.3 Transactional Information

  • Payment details

  • Service history

  • Agreements/contracts signed

2.4 Technical Data

  • IP address

  • Browser type and version

  • Operating system

  • Cookies and usage data

  • Device identifiers

2.5 Marketing and Communication Data

  • Preferences for receiving marketing communications

  • Feedback and survey responses


3. How We Collect Your Data

We collect personal data through:

  • Direct interactions (e.g., forms, phone calls, emails)

  • Automated technologies (e.g., cookies, website usage)

  • Third-party sources (e.g., property portals, marketing partners, public databases)


4. How We Use Your Data

We use your data for the following purposes:

  • To provide, manage, and maintain our real estate services

  • To communicate with you about properties, offers, or transactions

  • To verify identity and perform due diligence

  • To process payments and financial transactions

  • To send marketing materials (only with your consent)

  • To improve our website, products, and services

  • To comply with legal obligations and resolve disputes


5. Legal Basis for Processing (GDPR/NDPR Compliance)

We process your data under one or more of the following lawful bases:

  • Your consent

  • The performance of a contract with you

  • Compliance with a legal obligation

  • Our legitimate business interests (e.g., fraud prevention, marketing)


6. Data Sharing and Disclosure

We may share your information with:

  • Authorized personnel within Scarcity Properties

  • Third-party service providers (e.g., payment processors, IT support)

  • Legal or regulatory authorities (when required)

  • Partners, contractors, or agents acting on our behalf

  • Potential buyers, tenants, or landlords (when relevant to your transaction)

We do not sell your personal data.


7. International Data Transfers

If your personal data is transferred outside your country, we will ensure it is protected through appropriate safeguards such as standard contractual clauses or data protection adequacy decisions.


8. Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this policy, including legal, regulatory, tax, or accounting requirements. Upon expiry of the retention period, your data will be securely deleted or anonymized.


9. Your Rights

Subject to applicable laws, you have the following rights:

  • Right to access your personal data

  • Right to correct inaccuracies

  • Right to delete or restrict your data

  • Right to object to processing

  • Right to data portability

  • Right to withdraw consent at any time

  • Right to lodge a complaint with a data protection authority

To exercise any of these rights, contact us at: 0549475466


10. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze site traffic, and serve targeted advertisements. You can modify your browser settings to manage or block cookies.

For more details, refer to our [Cookie Policy].


11. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.


12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.


13. Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. If we discover such data has been collected, we will delete it immediately.


14. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Effective Date” above. We encourage you to review this policy regularly to stay informed.


15. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us at:

Scarcity Properties Limited
Lame Dwaahe Street, Adenta
Email: [email protected]
Phone: 0549475466

 

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